Updated on 25/03/2024
-
1716 Coney Island Ave, Brooklyn, NY 11230
-
Call business
-
www.1StopBedrooms.com
-
Furniture | Decor
-
Open now
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - See more business info
1StopBedrooms Reviews
-
Consumer on 07/24/2023
ratingYour very competent representative, Joe made my experience great! I was surprised at how easy it was to order the Darcy sofa sleeper in the color I wanted. I have been searching for this particular sofa for at least 2 months. Noone had the Darcy blue, and believe me, I contacted every store on the internet! Joe answered all of my questions and concerns in a most comprehensive manner. Joe is my hero! Debi Kidder 225-337-6082 -
Ysset on 07/24/2023
ratingI had the pleasure of speaking with a representative by the name of Joe who was extremely knowledgeable about the product I ordered. He was very upbeat, friendly, and extremely polite. Probably one of the best representatives I’ve spoken to with such a vibrant attitude so early in the morning this is what all customers look for when they call any company for assistance. I was also given a great deal on my bed. 1stopbedrooms has some of the best prices on the market for modern and luxury furniture. I am very pleased with my order and will definitely purchase more items from them in the future. -
Shandy on 07/24/2023
ratingI found a sectional I loved but after shopping around on different websites, I couldn’t find a place that had decent shipping times or all the pieces I wanted in stock. I went to an Ashley Furniture store but the couch was overpriced and missing the chaise section. I called 1StopBedrooms even though the sectional configuration I wanted wasn’t available online and thankfully I got an amazing customer service rep! Joe was able to customize the sectional to be exactly what I needed for our space and added a complimentary scotchguard coating since I was concerned about keeping it clean with 3 kiddos. The shipping time and price were very reasonable too. I can’t wait to get my new sectional! I would definitely order from this company again because their customer service was great! -
Vincent on 07/24/2023
ratingBill our sales person was incredible. He took time with us and then left us alone awhile so my wife and I could talk. We left the store after thanking him and went to see other places. We called him later and spent 15 min on the phone with us explaining everything and sending us Ann estimated. He stayed in touch with us during the week and we then decided to buy the pieces from your store because of Bill. He was the difference. He was funny, considerate and explained everything. After being in business for 30 years I can go early say you are lucky to have an employee like Bill. -
Corey W on 07/22/2023
ratingThey communicated well, just a little confusing. A text said delivery would be between 2-6 pm an email said between 4-8 pm, a lady called and said between 9am and 10 am. I got a text at 12:15 pm that said they would be at the house in 20 to 30 minutes. They ended up getting to the house around 1:30 pm. Very friendly good service despite the confusing delivery times. The delivery guys were great, and customer service was very helpful. Overall I have no complaints. Product was exactly what I wanted. -
Nicole H on 07/18/2023
ratingAbsolute best customer service! I called to verify a shipping address and the representative was friendly, but also went above and beyond to make sure the order included everything I needed for my new bedroom set. Even noted that I had good taste (which is always nice to hear). He added the extra items, got me the invoice quickly, updated my information and did so in under 5 minutes all with a kind and fresh demeanor. Thank you! Can’t wait to get my items! -
Christy on 07/16/2023
ratingI highly recommend this company! When shopping for bedroom furniture I looked everywhere, this was my favorite site, there was so much to choose from!!! I was pleased I found 2 beds that I loved, they we’re both on sale, they beat all the other stores prices and believe me I looked for 2 weeks:)! After placing my order, I left a message for a call back just to make sure I didn’t forget to add something, Joe was quick to call me back, he upgraded the mattress for me at a really good price and helped me finish my order! Great customer service! -
Tina on 07/13/2023
ratingInitially the ordering process was quick and easy! Then I received an email to call and update my information. During that call I was notified I didn’t select a support option for the bed which would either be slabs or bed frame. I was taken back because if you can’t use the bed without it then to me it shouldn’t let you checkout without the required selection. Anyway the gentleman I spoke with was very kind and took his time to explain and I honestly felt like he understood my frustration. He was able to give me a small discount and was very patient. This is a great example of good customer service when things don’t go as expected. -
Jacquelyn on 07/12/2023
ratingI'm writing my review based on the item I purchased which, I'm waiting to receive. The living room set is absoultely beautiful, it has a rich look. Once I receive the set I can attest to it's sturdiness, size, and overall look of the pieces. I also want to say a big thank you to Simon but pronunciation sounds like "Simone". A wonderful representative to the company. If only other customer service representatives, or employees, could take a lesson from him. He was polite, knowledgeable, and unhired while assisting I felt like a valued customer of 1stopbedrooms. A big thank you and Bravo Zulu. -
Cindy C on 07/12/2023
ratingFrom the time I placed my order to the time it was delivered. I was always able to speak with the most courteous customer service people. A rarity nowadays. The furniture is drop dead gorgeous! I ordered the Complete King sized set. I recently ordered my Dining room set online from another company..it was a nightmare! 1StopBedrooms EXCEEDED my expectations! The Furniture was much more Beautiful in real life than in the pictures! My bedroom has been completely transformed (still a work in progress with new paint, lighting fixtures, shades, etc), and the price was the Best found Anywhere! I've seen this exact set Double the price, elsewhere. Again..I'm thrilled with my new bedroom set and am now looking to upgrade the Guest bedroom with 1StopBedrooms furniture. -
Tasha on 07/10/2023
ratingHIGHLY RECOMMEND!!!! I am absolutely in love with my sectional! Was apprehensive about ordering before checking it out in person and I definitely should've checked the measurements to make sure it would fit in my living room, but I managed to make it fit. I plan on moving into a bigger apartment, at the end of the year. All-in-all, I am more than satisfied with my purchase! It's a huge sectional for such a great price! I, most definitely, will be shopping at 1stopbedrooms.com in the future. -
Cassandra on 07/09/2023
rating“I recently purchased Glambrey Dining Upholstered Side Chair Set of 4 online from 1stopbedroom, and was thoroughly impressed by both the exquisite of the chair and the impeccable service on the phone. The beauty of the chair on the website impressed eye's. The attentive and knowledgeable staff ensured my service was provided. Staff provided excellent recommendations and ensuring my satisfaction was met. I will surely recommend 1stopbedroom furniture to my familes and friends. -
Mac S on 07/04/2023
rating1stop bedrooms were great to work with in finding my bed frame. I found the frame I wanted at a better price than any other store. After placing my order I had to call customer service to verify my info, and the person on the phone helped me out by letting me know I needed to buy a support system for the bed frame I purchased. So thankful he informed me of this because I would've been so frustrated having gotten the bedframe in and not being able to use it. 10/10 highly recommend 1 stop bedrooms. -
larry on 06/30/2023
ratingAn extremely pleasant experience working with Raymond on the purchase of complete dining room furniture including table, chairs and sideboard. Questions were promptly answered to satisfaction and the order processing was quick and hassle-free with immediate and accurate order confirmation follow-up via email. Will continue to use and recommend for a pressure-free and value added online home furnishings shopping experience! -
Emily on 06/30/2023
ratingWe ordered an Ashley sectional with matching ottoman. Everything, including the color, is exactly as pictured. Also, the price was awesome! About 2 weeks after placing my order I received a phone call from 1stopbedroom double checking my address and assured me the couch is beautiful and comfortable, which was nice to be reassured since you can’t ever be certain what you buy online. The representative I talked to was very pleasant and helped me feel comfortable in my purchase. Everything shipped out shortly after and the delivery guys were fantastic. I will always check 1stopbedroom.com for my future furniture purchases before looking anywhere else. -
Debra on 06/29/2023
ratingI had been looking for two chairs to complement a table I have purchased previously - 1StopBedroons had exactly what I was looking for. I had a small issue placing my order online and Ray from customer service was very quick and efficient in solving my issue and getting me on my way. I will definitely turn to 1StopBedrooms for future furniture needs. -
Debbie on 06/29/2023
ratingI had been looking for two chairs to complement a table I have purchased previously - 1StopBedroons had exactly what I was looking for. I had a small issue placing my order online and Ray from customer service was very quick and efficient in solving my issue and getting me on my way. I will definitely turn to 1StopBedrooms for future furniture needs. -
Andrea on 06/28/2023
ratingLove my new couch. Was a little uncertain as I read some reviews saying their furniture never came. I did reach out because I received multiple emails with different projected delivery dates stating being of July, middle and end of July. I orded my couch on 6/13 and received it on 6/26. Delivery guys were very professional. Couch looks great. Definitely would order again from them. -
Lance on 06/26/2023
ratingI had an issue with my credit card company when trying to order online (fraud alert locked up my card) so I called 1stopbedrooms directly. I spoke to Cole who took my order over the phone. He was very patient because even when doing this the bank still had my card locked. We finally got through the process successfully. Cole kept reassuring that he was in no hurry, which reduced any stress in the process. Thank you, Cole! Looking forward to receiving this order. -
Phoenix M on 06/24/2023
ratingWe had gone to another well known furniture store and the sectional we wanted was on back order and couldn’t be shipped until late September so we began looking online and came across 1StopBedrooms. We found the exact sectional for a cheaper price and they had it in stock and we’re offering delivery in 3-5 weeks. Sounded too good to be true. We were very nervous about the entire process but the couch was delivered today (from order to delivery only took 3 weeks!!) The company kept us informed every step of the way and even brought the boxes into our living room once delivered. Soooo impressed with this company and we will absolutely be giving them our continued business in the future -
Tammy on 06/24/2023
rating1stopbedrooms is very professional and their furniture is quality well made. The timing of the shipment is right on time, 4-6 weeks as promised! Their Technology on line keeps you informed! I called this Company just to get a better understanding when to expect the arrival of my two chairs? I was nervous because, I don’t order furniture on line, so I wanted to be sure this was legit Company after my credit card was already charged. Very professional! Got my chairs, and definitely would order furniture again with this Company! -
EARL on 06/23/2023
ratingDelivered as expected. Took a little longer than I thought, and the abundance of notifications of delayed shipment was annoying and concerning at first, but I'm really hard to please. All in all, i got the loveseat i wanted in 3 weeks. At first i wondered if i got scammed, but the office calmed me down and gave me confidence. All in all good experience and i will shop 1stop again. -
Noel on 06/23/2023
ratingI was initially worried about my decision to purchase from 1 SB as I started reading many bad reviews. But despite what I read, the prices were just too hard to resist. I’m glad I made my purchase. Shipping was reasonably quick. The delivery guys did a great job setting my bedroom set up and removed all trash. The price was incredible and I couldn’t be happier with the service I received and the bedroom set Is beautiful and very high quality. Yes I will be buying from them again! -
Cambrashia B on 06/22/2023
ratingExcellent Customer Service. Talked to CS REP Colby. He was very professional, polite, informative and reassuring making sure I had everything I needed as well as making sure I knew everything about the product I purchased. I would recommended this company to anyone giving them 5 stars. Overall, Absolutely the best Company I have ever dealt with before. This company not only shows/knows value in their product that customers spend there money on but they also care about customers overall satisfaction and value customers opinion and that speaks volume as well as shows company appreciation. ~ Mandalay Brown Cherry Queen Poster Canopy Bed. -
Joseph on 06/21/2023
ratingThe customer service representative was extremely friendly and helpful. I had to call to verify my shipping address before my order could be shipped, but he also took care of several other issues that I wasn't even aware of and maintained a pleasant conversation while doing so instead of sitting in an awkward silence like so many other companies will do while you're on the phone with a representative! I would have given 10 stars if possible! -
Brian S on 06/21/2023
ratingRaymond is a scholar and a gentleman I’m 52 years old and I’m kind of disappointed in the younger generation of service industry. Raymond gives me hope… he is very knowledgeable with and answered every single question thoroughly on top of being such a nice guy we talked for like 10 minutes and I feel like we’re kindred spirits. That’s the way all year representative should be making personal connection with the customer is huge. It goes a long way to future sales for the company. I hope you take care of Raymond. He deserves to be compensated for his top shelf, service, and loyalty to his company. -
Darrell on 06/20/2023
ratingMy wife and I had been thinking about a new sectional for some time. We found exactly what we wanted. Their site was easy to navigate, they were prompt on the order and in one week, I was getting a call for delivery, and with the white glove treatment, I just watched it happen. 5 star service beyond any doubt, I will shop there again. -
Kathleen B on 06/18/2023
ratingI had received used, broken chairs from the manufacturer. It was not One Stop Bedrooms fault. Liberty furniture should not have sent already assembled floor models! They were faded and scratched and the seat was broken. Ivory at One Stop Bedrooms finally got the manufacturer to send new ones. I know she worked diligently to make it happen. She was so patient, kind and efficient. -
Gloria on 06/17/2023
ratingI purchased a lamp, side table and a sofa table. Everything arrived on time, the sofa table has a few issues that I can clearly see are from the manufacturer. I reached out to customer support and I got an immediate response back. I love the table and I don’t want to return it, the agent is working with me to see if anything can be done to rectify this issue. I am very satisfied with the service they take their customers very seriously and do their best to ensure that we are happy. -
April L on 06/17/2023
ratingMy experience was great. My furniture was as I expected of what I saw in the picture. I took it out the boxes and it was grand and beautiful. I shopped around for this living set and it was expensive and 1stop bedroom had the cheapest price. I saved half the price that other retails store were selling it for. The customer service over the phone was phenomenal.
We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.
First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.
Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.
By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.
