Customer Reviews
Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.
Updated on 10/31/2024
1StopBedrooms
91,731 Reviews- 1716 Coney Island Ave Brooklyn, NY 11230
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1716 Coney Island Ave Brooklyn, NY 11230
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Call business
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https://www.1stopbedrooms.com
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Furniture | Decor
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Open now
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours - See more business info
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C
05/05/2023
ClearRobin-25146 on
ratingAfter shopping many websites, I found the best price offered on one stop bedrooms page. Ordering my furniture, and the follow up that they had was as good as their prices. That being said good as in very very, very, very good, not low. The furniture was shipped in a reasonable amount of time given the size of furniture shipments. The delivery service they used was extremely helpful in getting the furniture in for me to assemble. Thank you. -
C
04/25/2023
christiphillips on
ratingWe purchased a 4-piece bedroom suite and are completely satisfied with the entire process from start to finish! Our purchase included a queen bed, dresser, mirror, and nightstand. Upon purchasing, we were given periodic updates of the delivery status via email. A representative of 1stopbedrooms contacted us the day before delivery to set up a time frame for our bedroom furniture to be delivered. Our furniture was delivered in well-packaged and supported boxes. Everything was delivered in pristine and excellent condition. All items were easy to put together and came with all necessary hardware. Attaching the bed rails to the head and footboards, and mounting the mirror to the dresser was all that was needed to complete the set up. Thank you for the top-notch service and fantastic experience. -
D
04/25/2023
DistinctAlligator-45618 on
ratingI bought a table and 4 chairs from 1stopbedrooms as they had the best price with free shipping. The table shipped immediately, received within a couple of days. I received a email that the chairs were delayed so I reached out to customer service. They immediately responded to my email and notified me that my items were on backorder however, they provided me an anticipated back in stock date and they confirmed that the manufacturer had my order in the system and that it would ship out when the chairs were back in stock. I reached out again after the ship date passed, and immediately had a response that customer service had called the company, they confirmed my order was next, I seriously received the chairs the next day. Both interactions with customer service were attended to promptly. I would definitely purchase from 1stopbedrooms again! -
F
04/24/2023
FantasticElk-1597 on
ratingI brought my guest bedroom set almost 3 years ago and the company didn’t have any more nightstands. I could never find the matching nightstand for 3 years! Until I came upon this site! I’m so excited to finally have the complete set. Shipping didn’t take too long and it’s exactly how it was pictured! I’m so happy with my purchase. Would definitely recommend! -
G
04/20/2023
GlamorousWhale-15297 on
ratingThe experience was easy. The site was easy to navigate. Found what I wanted. Easy ordering process. You are alerted through email of the process of your order then through text once it moves with shipping. The dates or estimates were off as were expected to have the sofa delivered to the delivery service in mid-May. That said, 24hrs after confirming delivery to delivery service we were confirmed for delivery the next day. So confirmation to delivery was 48hrs. This might not be the usual scenario but it was awesome! Delivery service was amazing. Overall I would, and will use these guys again! -
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04/19/2023
DistinctPiranha-61673 on
ratingI'm one who reads allll the reviews and they are varied! For clarification, yes shipping is free. You are called for an additional charge for tax for your state. At this time you are also offered extra options, warranties etc. I ordered my 5 pc table in January with a mid February delivery estimate. End of February I received an email saying shipping delays and it would be mid March and asked if that was acceptable or did I want to cancel. End of March I sent an email that was responded to within 24 hrs with the new updated delivery estimate. It is April 19 and my items have arrived! Realize that the items are not in 1stopbedroom warehouse that can be plucked and sent to you, they are also depending on the company manufacturing your item timely and shipping it. Yes, I had to wait 3 months but I fully expected that. Will definitely order from again, just realize you have to be patient. -
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04/08/2023
GoodPelican-59897 on
ratingWe saved quite a bit of money getting living tables here that we had seen in a large furniture store. Delivery was efficient. There was only one con to our experience. Although free shipping is advertised except for some rural areas, we were charged shipping to Augusta, GA, which is not rural. Customer service thought it was strange too and could not give us a reason. -
C
03/27/2023
CleanPigeon-95920 on
ratingI ordered 2 sets of counter stools from a brand name that's available at furniture companies for a higher price. I read the reviews on 1stopbedrooms to make sure that 1) the price is not a scam and 2) the product is comparable to other stores. I received my items early and in good order, and the items are the same ones sold at other furniture sites, so the quality was great! Thank you, 1stopbedrooms. I have now added you to my (very short) list of furniture places to look at when I need something. -
T
03/23/2023
TastyDeer-17503 on
ratingI was a little worried that it was going to take along time to get my purchase. I left than a message after 2 weeks and they got back to me the next day and said it would maybe be as long as 3 more weeks, then the very next day it was at my front door when I got home. Needless to say I was pleasantly surprised. I love my entryway table. -
V
03/22/2023
Verified S on
ratingPart of me wants to keep this as "my little secret" but the service here is only getting better and they deserve to thrive. Sadly, they will likely put local furniture stores out of business but since local furniture stores aren't really locally owned anymore (for the most part) maybe that is a natural consequence. The customer service is actually better than in the stores believe it or not. -
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03/21/2023
SillyKangaroo-90013 on
ratingNo problems from time of ordering and delivery was absolutely perfect. I don't usually say that. The cost paying it I did call ask why it came out 2xs she explained I added insurance at the end so they took that whole payment out again instead of just the insurance. She explained they did do a total charge and will returned the extra and she explained it were I was very satisfied. And they did follow through with what I was told. It was very nice experience and delivery they were very polite nice asked if we had any questions before they leave that if they don't have your answer they will tell us who and were.. I'm very happy all in all... Thank you .. Sharlyn Carroll. I would buy again from them. -
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03/20/2023
FamousAlpaca-88635 on
ratingI received a message to call and confirm my shipping info per recent order I placed and luckily Coby answered the call. He verified my info right away, then mentioned I was missing the wedge on the couch I ordered. I had no idea and would have been so upset to only receive a partial couch. He took care of me over the phone by updating the order, I paid the difference and he was pleasant and friendly the entire time. What an asset for this company! -
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03/18/2023
Franklin W on
ratingI was looking for sofa & loveseat recliner. Not only did I find a set in the color & material I wanted, I found 5 accessories & was able to add white glove delivery for the same price I expected to pay for just the sofa & loveseat. Additionally, the maker of the furniture is a name I am familiar with and have other pieces in my home from them. Found this site by accident, however I am more than pleased & am very likely to purchase again from here. -
A
03/17/2023
AdventurousLlama-58305 on
ratingI waited for over 2 years to find an unusual set and wow I found it. It is stunning my husband and I are pleased it arrived this evening and we put it together already. Going to order 6 chairs now we had no problems the delivery people and customer service people are so helpful. A big thank you to Aron you were very knowledgeable and helpful . So tonight you are getting another order for the chairs to complete the set. -
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03/16/2023
TenseWren-81033 on
ratingThis my first time using 1stopbedrooms and it was a great experience. Initially, I found the Aspenhome Hawthorne Desk on another website and the pricing was completely outside of my budget. I did a little research and found it on 1stopbedrooms for significantly less! I called customer service to answer a quick question about shipping. I didn't experience any wait time and Coby easily helped me determine the type of shipping I needed and offered me a discount on the true coat without me even asking. I'm sure I will have additional furniture needs in the future and will reach out to 1stopbedrooms first. -
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03/16/2023
Dominic V on
ratingNot only was customer service easy to reach but also insightful and made the purchase of our new couch seamless. We fell in love with the couch by Ashley Furniture but it was on backorder for 12-16 weeks, we got the same couch with 1stopbedrooms in half the time and the color we wanted. Our couch arrived with absolutely no damage, and communication with the team dropping it off was great letting us know the arrival time and when they were at the residence. Thank you again! -
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03/06/2023
ObedientTortoise-30236 on
ratingI do a great deal of comparison shopping when I make most purchases, and the bar stools I purchased from 1StopBedrooms were no exception. I couldn't beat their price elsewhere, and I'm glad I couldn't. From the making of an account, making the purchase, and receiving my items... It all went smoothly, just as it should. They sent me update emails to let me know when my item had shipped, and included the tracking information at that time. Great experience, I will be ordering additional items from them soon. -
V
03/06/2023
Verified S on
ratingI purchased a full bedroom set at an unbelievable price... it is the most sturdy bed I have ever seen. It weighs a ton and will last for the rest of my life and then some! The drawers in the nightstands and dresses roll out smoothly and are so large! I had never heard of this company prior to this sale but now that I've had a taste of what they offer, I've just purchased a sectional couch! In very pleased with the customer service, communication, ease with buying online, quality and prices! Most definitely recommend 1 stop bedrooms! -
V
03/02/2023
Verified S on
ratingIt’s comforting to know the fraud and security policy this company has in place is great for an online vendor. Due to an address change I had to call in and confirm my order. Charlie got me squared away and helped me with my order. I missed an important piece to my set and he found a better mattress than what I picked that was on sale and just a little more expensive. 2nd order from them so far and I will be placing more in the future! -
V
02/20/2023
Verified S on
ratingI waited 14 months for living room furniture, only to be told I may receive in 6 more months. This was from a Giant furniture retailer. I finally ran out of patience. I called One Stop Bedrooms , I spoke to Charley and had a great experience. I’m sure the furniture will be great but Charley is the best. Thank you for a Perfect Experience. -
G
02/19/2023
GentleSeahorse-89838 on
ratingI was about to waste a beautiful sunny Sunday in Daytona at my local furniture warehouse. I noticed 1StopBedrooms prices were about half of the major furniture retailer. The representative I spoke with, (Simon), was professional, polite, and knowledgeable. No pressure and no wasted time. The online prices were indeed legit for the exact same item and he gave me a little discount on top of that. I saved hours of haggling. Ordering was easy and FAST...like, Daytona fast!!! -
T
02/17/2023
TalentedGoat-98223 on
ratingI found the order process worked great. Furniture showed up on time and looks great. I did have a damaged piece in shipping and when making the claim the guy who answered the phone was very helpful and friendly. He reassured me everything would be taken care of and for this I rate the experience high. Now I will wait for the new piece and fingers crossed things go as well as the call taker made me feel. If all goes well I would surely think about more purchases in the future. -
S
02/17/2023
SmilingJaguar-58984 on
ratingI got a call about the issues with the order, it was very couteious and helpful person, took care of the problems in few minutes. The web site is confusinig that ot appears you get 2 chairs for the price but it is not clear even when you order that it will come as one or two. If I did not get a call i will be expecting 8 chairs instead of getting 4 from the wearhouse. It needs to be corrected on tyhe website for sure. -
C
02/14/2023
Cynthia M on
ratingSo far, this purchase has been an excellent experience. There was a question about delivery and billing addresses, and Joe in Verification helped me through the issue. He was personal, professional, and did not put me on hold! (Incidentally, he is a native English speaker, I never had to say, "what?" or "can you repeat that!") Hope the furniture when it arrives is worth waiting for! -
A
02/13/2023
AverageTiger-91052 on
ratingI was looking for accent chair and browsing around different major furniture vendor websites. I found one chair I like and googled it. Find a few website selling the same chair with different price point. 1stopbedrooms has the lowest price plus free shipping. Ordering process on the website was quiet easy and they deliver the chair earlier than I expected. Great place for furniture shopping. -
P
02/13/2023
pamrn-61486 on
ratingI compared the price of our recliners on several websites, and 1Stop had the best price. THEN I discovered they didn't charge for shipping! Bonus. Once I completed my purchase - which was very easy, by the way - the estimated delivery date was over 6 weeks out. At first I was disappointed, but then thought that was a fair trade for all the money I was saving. Lo and behold, our recliners were delivered ONE WEEK LATER. That was a delightful surprise. We did have a hitch in the delivery - initially, the wrong item was delivered. (We weren't home when that delivery occurred). But we made a quick phone call to the company, and two days later we had our recliners. Everything arrived in pristine condition, and we're very happy. -
K
02/12/2023
Kari J on
ratingI found their customer service support to be outstanding- they kept me informed of the status of my order each step of the way. Their representative went beyond in calling the manufacturer to find exactly when I could expect shipment (due to Covid issues) They followed up with me on the shipment once my item was enroute- I couldn't ask for more! My item was delivered extremely well packed and without problem by excellent delivery personnel. I had previously ordered from two other big companies and both times my items came in pieces. Due to the outstanding service of Onestopbedrooms I will order all my other furniture from them going forward! Thank you!!! -
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02/07/2023
Sean L on
ratingI was happy to see that the frame was solid wood, well constructed, sturdy and from Malaysia. Assembly was relatively simple seeing that most of the sections were already pre assembled. It took an hour to unwrap a well packaged set of 3 boxes and another 1 hour to assemble. I had one non structural small stress fracture on a piece of one of the drawer boxes frame, which is under the mattress so I repaired it myself with wood glue . Other than that I am very pleased with the product. -
L
02/05/2023
Lorena M on
ratingThe site offers a huge amount of inventory to choose from. The small nightstand came immediately. It was easy to assemble. The only drawback are the drawers; they don't pull out smoothly, they stick because of the hardware used, they skimped on it. You have to pull out slowly and rock it back & forth. These weren't little drawers and needed better hardware to open smoothly. Not cool. -
R
02/04/2023
Richard R on
ratingThe product and services provided by 1stopbedrooms was fantastic. I love my new 6 piece bedroom set that I purchased online. The only complaint is the shipping/tracking information constantly changed from day to day which made me very anxious and concerned. This caused me to reach out multiple times by phone and chat to verify delivery. I came very close to considering cancellation. In the end, I'm glad I didn't.
Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.
We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.
Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.
What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.
