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D
10/15/2026
D. M on
Verified BuyerReviewed the love seats i was looking for on-line. I checked everywhere for pricing and '1stopbedrooms' was the Best Price. I placed my order with a representative who was very helpful and took the time to confirm all my questions. My item was in stock and will be shipped from the factory in 2 weeks. Free delivery & set up. Ordering process was so easy. No stores in my area can compete with '1stopbedrooms'. Looking forward to our new lovwseat delivery. Praise for your Customer Service ! -
B
10/15/2026
brianaguiar on
Verified Buyerfirst time buyer and was skeptical about buying furniture all online and i was mind blown, super streamlined process, great communication, placed the order, got a confirmation, they kept me updated the entire time as it shipped even provided a link i can follow each step, then the delivery and install team called to schedule an appt, very flexible on times and dates and then once they arrived the crew was super professional and fast, took pictures of everything and took all the trash with them! i would highly recommend them to anyone -
M
10/08/2026
melissamorenings on
Verified BuyerI ordered a living room set for my den that was overpriced in local stores. I was able to shop around and ordered the same exact set and saved over $800 by buying directly through 1StopBedrooms. From the time I placed my order to the delivery and set up, it was definitely a positive experience. Customer service called me with every detail and they are quick to answer any questions. I just ordered another furniture set set for my living room -
K
10/01/2026
Kristen R on
Verified BuyerNot only the best price on the internet but the White Glove Delivery service was FREE; my Ashley Furniture 2 piece sectional with sleeper and oversized ottoman were perfect condition; my delivery man was alone and figured out how to get it in my house safely without scratching anything and put it all together himself. (His worker called in sick and he still wanted to get the furniture delivered!) HIGHLY RECOMMEND. Very response to my iquiries and met my deadline to get my furniture to me for my upcoming party. -
S
09/19/2026
Shari O on
Verified BuyerBought sofa chaise from 1StopBedrooms and it was delivered and set up where I wanted it. The only issue I had was they told me it would be an afternoon delivery but they arrived in the morning. Was not an issue for me however because I'm retired and am home all day and they did give me a notification about a hour or so ahead of time. I like the tracking feature so you can tell how far away they are when they are in route to your place. -
M
09/17/2026
Melissa e on
Verified BuyerToby was the best! Such an easy experience and very knowledgeable about the products etc. Attempted to buy these same exact chairs from Wayfair but after 3 days of phone calls and mixed information from employees- I found these chairs here (while I was still on hold w Wayfair). Toby was able to help me make sure it was the exact colors I wanted. Will definitely use this company again. Glad to see there is still Customer Service at some companies -
T
09/09/2026
Tee T on
Verified BuyerI had an issue with some damage to my sofa that was delivered today. I sent in a email for the repair. I was called back in less than 10 minutes which was shocking to me because that never happens. Vera is the customer service representative that I spoke with. She was so pleasant and willing to help solve the issue. She solved my problem within 5 minutes. Great customer service. With this type of customer service I will be purchasing from this company again in the future. I will also be telling people about the affordable prices. -
M
09/05/2026
Michael N on
Verified BuyerIt turned out to be much easier than we thought. After speaking with an associate we felt much better about placing the order on the internet. We received the chairs we ordered in perfect condition and on time. The prices for the chairs we ordered were the best saving over $100.00 compaired to the local retail outlet. Of course there is some simple assembly required. -
M
08/21/2026
Mary L on
Verified BuyerI am a first-time buyer and was so pleased with Simon's Customer Service Skills. He listened and understood immediately my situation He was calm throughout and very knowledgeable about the product and processing lead time. As a Sales Rep he did up sale me on and insurance package due to his tone and guidance. I deal with a lot of reps and this man Simon, is Very much a 5-star review. I could actually hear his smile at the end of our conversation. Thanks Mary Lester -
J
08/13/2026
Jordan_ E on
Verified BuyerI cannot begin to express how wonderful this company is, all the bad reviews are satire bc they have been so unbelievably amazing to us. Please please please order here. Great quality furniture, shipped fast. And was delivered 3 days earlier than they said it would be. Nothing was damaged, the white glove service was so respectful of my sleeping husband ( he works overnights and sleeps during the day) they were fast and efficient. And the customer service has been unbelievably amazing to me. Any question, any help I needed. They were fantastic. Please order here. You will not regret it. They are incredible. -
S
08/11/2026
Sara W on
Verified BuyerI cannot say enough about my positive experience! I purchased a sofa online. I received a confirmation email, which is pretty standard, but also a phone call from someone who explained the process to me from order to delivery. I received an email to track my order and never had to wonder where my sofa was at, with the timeframes in the tracker. They also called me when the sofa arrived in the warehouse to get my availability for delivery. I could pick a day and timeframe that worked for me. I also received a voicemail and text message from the delivery company. The driver called to let me know they arrived, unloaded the sofa, took the elevator up, hauled the sofa down the long hallway, and into my living room within minutes. They were working so hard! They were so polite and, with care, unpackaged my sofa, and made sure everything was done to my liking. From 1stopbedrooms to the Hub Group delivery service, a big five stars from me. I greatly appreciate the informative and efficient processes, and wonderful employees! -
S
08/10/2026
Soledad G on
Verified Buyer????? Excellent First Experience with 1StopBedrooms! My husband and I were looking for a leather couch and found exactly what we wanted at 1StopBedrooms for an amazing price—almost $600 less than anywhere else we had found it! Since we had never heard of the company before, we did some research and decided to call customer service before placing our order. We were so impressed with the representative who helped us. He was friendly, knowledgeable, helpful, and genuinely wonderful to work with. He answered all of our questions and gave us the confidence to move forward with our purchase. Our couch arrived earlier than expected, which was another pleasant surprise. The delivery was handled by a father and son, and they were both fantastic—professional, friendly, and careful with our new furniture. We honestly have nothing but good things to say about our first experience with 1StopBedrooms. In fact, we were so happy with the entire process that we went back and ordered a new leather recliner from them as well! We’re now looking forward to receiving that delivery. Kudos to the entire 1StopBedrooms team! From customer service to delivery, everyone made this experience easy and enjoyable. It’s refreshing to find a company that delivers great products, great prices, and great customer service. We will definitely shop with them again and highly recommend them! ???????? -
P
08/07/2026
patrickshehan on
Verified BuyerExcellent customer service. I called their customer service number to check if they still had inventory, as the table was discontinued, but I needed it to match my existing table. The gentleman was very friendly and helpful, and he actually stayed on the line while I completed my order. The table arrived in perfect shape. I had to do a small amount of assembly, but it was quick. Thank you 1stopbedrooms! -
J
08/06/2026
Jhanna S on
Verified BuyerMy husband and I called at 9pm to ask a clarifying question, not expecting to speak to a real person. Instead, I was quickly transferred to Joe R, who was the most personable and helpful person I've encountered in a long time. He answered our question and processed our order. Went spent all day searching for couches only to land on a beautiful one with a great experience! Thanks Joe! -
G
07/28/2026
Gena J on
Verified BuyerI had a large order in my cart that I had a few questions about shipping. I spoke with Kobi and he was extremely helpful and pleasant. I moved forward with the order and Kobi even had me double check my email to make sure everything was correct before we ended our call. Kobi gave me his direct extension which I will definitely be using in the future. I will also be sharing my experience on social media. Thank you for all your help Kobi! -
L
07/17/2026
lilough50 on
Verified BuyerJoe is an excellent representative for 1Stop. He was willing to assist and answer my questions from beginning to end. Joe is also easy to reach. I've not experienced waiting on hold or for a call back. This is not the typical furniture ordering I have dealt with on other calls. 1Stop is great. Ask for Joe Extension 7078. You won't regret making the deal. -
H
07/13/2026
Heather S on
Verified BuyerWhat a super easy process and quick delivery! It was easy to place order and communication throughout the process was clear and timely! The delivery was just as great! Top notch service, on time and a wonderful team of two delivery guys. I would definitely come back the next time I need to purchase another piece of furniture. And the price was AMAZING for what I purchased. -
T
07/10/2026
Taylor L on
Verified BuyerI seriously had the best experience with 1 stop bedroom! My boyfriend and I went to a local furniture store to try out couches and found a few we loved and when researching them online 1stop not only had the best prices but they also included white glove delivery which came yesterday and it was the smoothest delivery I've ever had! I will 100% be ordering from them again! -
Y
07/08/2026
Ying W on
Verified BuyerI had a great experience shopping with 1StopBedrooms. The prices are competitive, the ordering and shipping process was smooth, and the free white-glove delivery and assembly service made the entire experience very convenient. What impressed me the most was the exceptional customer service provided by Vera. She returned my calls and emails even outside of normal business hours and truly showed that she cares about customers. We experienced a few minor issues with our furniture, and Vera immediately communicated with the manufacturer and followed up to make sure everything was resolved and that we were completely satisfied. Her professionalism, responsiveness, and genuine care made a big difference. We will definitely shop at 1StopBedrooms again and highly recommend them. -
R
07/07/2026
rouellett on
Verified BuyerI had to call a rep because when I entered the 3 items into the cart, I did not receive the multi piece discount. I spoke to Joe who was very polite and he explained to me that the multi piece discount was only good for the sofa, loveseat, and chair. I wanted the sofa sleeper, loveseat, and chair and don't understand why I couldn't pay the difference between the sofa sleeper, and sofa and still get a multi piece discount along with the loveseat and chair. -
N
07/06/2026
Natalie K on
Verified BuyerWe were very impressed by 1stopbedrooms. We had a dresser set but needed the matching mirror. Luckily 1stopbedrooms sells the exact brand of mirror separately. The price was very reasonable & it arrived about 1 week later. We were impressed with how quickly the product arrived & the mirror was in beautiful condition. Matched our set exactly. We will definitely be shopping on this site again! -
P
06/30/2026
Pamela l on
Verified BuyerThe experience is 1000 Amazing customer service This furniture store is the BEST on my list & they have everything you need They are very nice and extremely professional very trustworthy they take care of there custmers I highy recommend everyone to order from this company they are soo Amazing They are NOW my Top Furniture store I will not order from no other furniture My bed is beautiful and breath taking extremely beautiful miami style OMG! I LOVE IT! I forward the picture to my friends and relatives and they LOVE IT I also referred everyone in my phone to order their furniture from here You will be very happy -
B
06/30/2026
Bruce M on
Verified BuyerI had some questions so I called in and was fortunate to speak with Kobi. He was able to answer all my questions and also help me to find an item that was in stock that I liked even better than the one I had originally chosen. He understood the constraints I had on shipping and made sure that the items will be arriving when I need them. All in all a very great experience, and I'll definitely be shopping with 1stop bedrooms again! -
K
06/22/2026
Kim S on
Verified BuyerI was a bit skeptical about ordering furniture online, having never heard of 1StopBedrooms. So I did my due diligence and read reviews and knew this bed was exactly what I wanted, so I bit the bullet. They were very communicative and I always knew the status of my order. It came in the exact amount of time they estimated and it was delivered in perfect condition. I was very pleased with the process. My furniture is well made and beautiful!! I wouldn't hesitate ordering with them again. Thank you!! -
F
06/18/2026
Frank l on
Verified BuyerI placed an order for a Dining Room set and was assisted with the help of Mitchell who was extremely helpful answering many questions that I had, provided some additional information I wasn't aware of and assured me of some concerns that I had. He was also able to get me a slightly better price for the set and offered his direct number in case I had any issues or concerns or if I run into any issues with delivery. What else can you ask for. I was very pleased with the entire process. Will be making additional purchases with 1Stopbedrooms and will be reaching out to Mitchell for that order as well. -
A
06/15/2026
Anita H on
Verified BuyerPlaced 2 orders... dining room buffet/ hutch and 2 single beds with storage. Joe helped with the dining room purchase. As I had to make a few calls for clarification, he offered his direct extension, which worked out great to be able to talk with the same person without going through repeatedly explaining what I was trying to accomplish. Joe was awesome! Courteous, professional, polite and extremely understanding. Great job! Would definitely shop with 1Stop again, when needed. -
M
06/09/2026
Mariu H on
Verified BuyerI just purchased a patio furniture set. I absolutely love it. Great quality, the wood is beautiful. Items came in perfect condition, and they look exactly how they looked in the website. I totally recommend. I had ordered furniture in the past from them, one item came with a bit of damage and they literally sent me a new one with no questions asked, just a picture of the damage. I'd will order again from them. -
B
05/28/2026
billyflannelly on
Verified BuyerI bought a house 6 months ago and a friend recommended 1StopBedrooms. It makes it so much easier to furnish and the price is great for new furniture especially with the white glove delivery often included for free. I've furnished a bedroom, living room, and am working on my dining room now plus many one off items as needed. Highly recommend. Been recommending to several of my friends who recently bought homes as well -
E
05/26/2026
Elijah M on
Verified BuyerWe recently purchased the Larson 96” Dining Table from 1StopBedrooms and honestly couldn’t be happier with the experience. The table looks even better in person — very solid, modern, and high-end looking without paying luxury showroom prices. The ordering process was smooth, communication was great, and the white glove delivery made everything stress-free. The delivery team was professional, careful, and had everything set up quickly. This table completely changed the look of our dining space and immediately became the centerpiece of the room. You can tell the quality is there the moment you see it assembled. Definitely recommend 1StopBedrooms if you want stylish furniture, good pricing, and an easy delivery experience. -
N
05/26/2026
Nancy S on
Verified BuyerWe ordered a sofa and love seat that we had seen at a store in our local area for quite a bit less. It was delivered today using the white glove delivery service. The 2 men who delivered did a careful job moving it in and assembling it and confirmed all power features worked. I would definitely order from them again! Very happy with the entire experience.
- 1716 Coney Island Ave, Brooklyn, NY 11230
- https://www.1stopbedrooms.com
- Furniture | Decor
Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.
We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.
Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.
What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.
