Testimonials | 1StopBedrooms
877-958-9203
Updated on 03/19/2024

Customer Reviews

Our reviews speak for themselves.
Furniture is what we sell — but customers are who we serve.

Testimonials

We sincerely value our customers' feedback, and we use it to improve our business and maintain our high service standards. We strive to ensure that all of our reviews are positive and make every effort to provide all of our customers with positive experiences so you could shop with confidence, knowing you're in good hands.

1StopBedrooms

S

Sonya V on

rating
03/09/2024
We ordered our Chevanna platinum bedroom set on February 24, we got it delivered on March 9. We were informed throughout the whole process with emails or text messages. The delivery service was very well organized. We got it so quickly, it was professionally set up in our bedroom. We would always recommend 1Stopbedrooms. I would like to give you more details, but everything was so quick and so perfect. I just have nothing else to say but thank you 1stopbedrooms, a five star company!
T

Torina D on

rating
03/06/2024
I am extremely impressed with 1stopbedrooms services. It was extremely easy to order from their website and the information was readily available and clear. I was updated and informed often about the status of my order through email and then my delivery came much earlier than expected. The delivery men were kind, fast, careful with our large order, clean, accommodating, and informative! The couches are gorgeous high quality and they were about $600-$1100 cheaper than other companies that carried the same product! AMAZING! I as very impressed with the whole experience and will definitely be ordering from 1stopbedroom again!
W

Will T on

rating
03/06/2024
Wife and I had just walked out on a deal at a large furniture depot. Had to deal with some Sleazy salesmen and hidden fees. This was such a an smoother process without the hidden fees! Morris was all too helpful when I had to verify our delivery location, as the billing address and delivery address were different. Such a smooth process and I WILL be recommending 1StopBedrooms to my friends and family.
W

William K on

rating
03/06/2024
There were a few negative reviews on 1StopBedrooms so I was a tad reluctant but I'm glad I followed through with my order. I saved a bit on my purchase, 1StopBedrooms kept me informed about the shipping progress of my purchase and it arrived within the stated time period. The shippers arrived on time and were efficient at putting together the couch and chairs that I ordered. Overall a very good experience with 1StopBedrooms.
D

Deandra N on

rating
03/05/2024
My first time using this company, I'm always a little apprehensive about big orders with a new company online. Great communication. Took a while to hear from them and not easy to reach a live person, but VERY SATISFIED so far. Once I reached them, the communication has been excellent, and I am expecting my furniture to be delivered next week. I will certainly use you all again!
E

Eric v on

rating
03/04/2024
I was very skeptical ordering the amount of furniture that I did from an online service. It was a lot of money spent, and speaking openly and direct, I could not have been happier with the entire experience through the final delivery to my residence. I saved a lot buying from 1stopbedrooms. I have been and still am a business owner for many years and reviews are our report cards.This is the first review that I personally have ever posted. I'm totally satisfied! 5 stars!
D

Darren A on

rating
03/04/2024
OKAY don't think one more second about this company, people and more. BUY BUY BUY! I recommend 100%. The cost was better than a in store retail chain, they carry top brand names and products. The customer service and support is amazing too. We got an Ashley Smoke (color) couch set. It is pristine, clean and exactly what was described and more. The delivery fee is manageable. $49.99 is affordable for a couch and even the $199 is too for delivery if getting a whole bedroom set. The savings on the product is worth the shipping. Once i get more funds together, we will be looking to replace our bed and 1stopBedrooms is the only place we will buy from here out.
A

Anthony C on

rating
03/03/2024
I must say that at first I was a Little skeptic about buying furniture on line, but now I can say it worked out fine. After ordering I was given a delivery date, but I was also having new floors installed in my home, so I called the company to see about delaying the delivery until the floors were finished. They worked right along with me and came up with a date once the floors was completed. I just received my living room furniture and so far I must say that I am delighted with my purchase! Delivery was really nice [white glove]. And just as they said the furniture was brought in, put together, and set up. This purchase experience from 1stopbedrooms was definitely a game changer for me. I would certainly without hesitation recommend them to my family, friends and anyone looking to purchase furniture.
J

John K on

rating
02/29/2024
The two time calling Customer service, to get an update on my order, each representative on the phone was professional. I didn't have to be defer to a manager and every question I had was provided. There was nearly no wait time which I really appreciated. My furniture arrived as quoted and it's looks so beautiful. And consistently got updates on my order, huge plus. I will definitely order more furniture from them.
D

Don B on

rating
02/29/2024
A co-worked suggested we look at 1Stop after we purchased furniture at a competitor. We noticed far more choices at 1Stop but I was still hesitant. After calling and speaking to Codi, all those hesitations disappeared as he was extremely helpful and knowledgeable, and he helped us every step of the way. With sales excellence like Codi provided us, it's no wonder friends are recommending 1StopBedrooms... Thanks Codi...for all of the assistance with our purchase.
M

Melle S on

rating
02/29/2024
Can't say enough good things about one stop bedroom, and Morris the young man who helped me. After dealing with a different company that was a nightmare, it was refreshing to speak to someone who was professional, knowledgeable, helpful, and had a wonderful sense of humor. They take care of their customers and Morris is a wonderful rep For the company. It is hard to find someone who is that prepared and willing to help these days. Any future purchases will be with this company for sure.
K

Kyle L on

rating
02/28/2024
Extremely smooth shopping experience, great price on our Breakfast Nook set and they call to go over all the extra little details of delivery of our order. This is our 2nd large order from them and hopefully after we receive we will be just as happy as the 1st. Insurance prices on furniture peices are also the most reasonable I have seen at any furniture chain store...always covers 5 years!
D

Donnie E on

rating
02/18/2024
Excellent and thrilled to find the end table that I had been looking at elsewhere at a FAR lower price and free shipping - that ROCKS! The only part that was a bit difficult was the test at the end asking to click on "all the pictures that contain bicycles" as the pictures are VERY fuzzy and was not easy to answer. Other than that - great experience and hope to shop with you again soon.
J

Janice F on

rating
02/18/2024
Purchased 2 identical couches with recliners on both ends and fold down table in center. Am really pleased with them and the set up done by the delivery company. Have only had them 1 week but they are such a wonderful replacement for my former mismatched living room furniture. The time from ordering to delivery was 5 days and that is faster than most local furniture stores would do.
J

Jane B on

rating
02/08/2024
I found the coffee table I was looking for...I had purchased the matching end tables a few years ago, so I was happy to find the coffee table to complete the set. Price was the best I could find on line, and the free shipping was a bonus. Now we'll wait to see if the table arrives undamaged, in an acceptable amount of time.
T

tahoedave10 on

rating
02/04/2024
Had a lot of trouble trying to find a platform bed frame that satisfied our needs. After many hours going through numerous websites, I found this one. Within only a few minutes I found what we needed and in the size we wanted. Purchasing was a breeze, and the price was right! We will be upgrading some other furniture items soon, and I will start with 1StopBedroom.
A

AvonBeachiscalling on

rating
02/04/2024
One of the great companies to shop with. The customer service representatives are excellent- very knowledgeable, friendly and helpful. Best prices and selection I have found between local stores or online including Amazon, Wayfair and Overstocks/Bed Bath and Beyond. Love the ability to build your own bedroom set with just the pieces I need. Fantastic!! Second time customer and I will be back for more for our rental property and home.
R

reviewerNancy on

rating
02/01/2024
I have been shopping around quite some time for what I consider the perfect bed for me. I found it on 1stopbedrooms. Not only did I find the perfect bed, but when I failed to initially order a foundation for the mattress, they contacted me to clarify whether or not I had one, or needed to purchase one. I added one to my purchase and then received an upgrade to my delivery process. This was a win-win shopping experience.
R

Reviewer1071182945 on

rating
01/29/2024
I have not received my items yet, as I just ordered them but within a couple of days I was contacted by customer service to confirm my shipping address and other minor details. They informed me about a structural piece that I would need for my purchase and simply helped me add it to my order and included a discount! I’m these time saving any money is a good time in my book, I really appreciated the assistance and I can’t wait to receive my items
R

Reviewer440331567 on

rating
01/28/2024
After searching the internet for the specific sectional I wanted, I found the best price at 1stopbedrooms. It was easy to pick exactly what I wanted and I got pretty often communication about the status of my order. I also received a call to verify everything before it was shipped to ensure my needs were fulfilled. It truly made for a good shopping experience.
P

patriciapierrelouis on

rating
01/18/2024
I’m have been calling this company, I could never be happy to purchase with 1stop furniture, until I find Raymond-is nice, professional, easy to deal with I’m hoping this company keep Raymond for life. Otherwise you will never find an employee like Raymond I’m more than happy dealing with Raymond, my words to Raymond is to keep up the good work I’m very satisfied with you. If Raymond is still working there you will hear from me again thanks. More than five star for Raymond thanks.
R

Reviewer1622555612 on

rating
01/16/2024
I had a great interaction with Morris. He was knowledgeable of the sale, professional and made it seamless, kudos to a great employee. However, Payless Furniture/ 1 Stop Bedrooms is a horrible company, it ruined my 23 year relationship with PayPal and I shouldn’t be at this juncture of using a store credit being forced to buy something. I never received my sofa, it was damaged in transit and company decided to return the item. I was penalized for your poor shipping practices and I never was able to exercise my 30 day money back guarantee. I’m glad to say that I will never use or refer your company to anyone for any reason. Goodbye and Good Riddance!!
R

Reviewer307851756 on

rating
01/04/2024
I called in to price out a recliner sofa and recliner chair. Morris was able to check prices for us and when wanted to check around he told me that he can hold the deal for a small refundable deposit while we looked around. After a day of searching we could not find a better deal so thanks Morris for holding the order for me...
R

Reviewer810582761 on

rating
12/16/2023
I placed my order with 1stopbedrooms online & saved over $500 dollars over Ashley’s furniture store price.. The process was easy and had my new furniture in less than two weeks.. The furniture arrived wrapped up in foam & plastic to protect the leather finish and everything was perfect no damage at all. The delivery drivers were great & brought my new couch & loveseat inside. I couldn’t be happier with my experience. I will definitely order from 1stopbedrooms in the future..
V

Verified S on

rating
12/05/2023
I am a delighted customer. In 2020, I purchased a sofa from 1StopBedrooms. They flawlessly delivered the couch. It was wrapped and covered in clear plastic, absent of stains, and in excellent condition. My beautiful sofa has received great compliments from family and friends. My experience with this company has made me a repeat customer. I purchased a beautiful antique living room set when I relocated from Georgia to Nevada. The customer care associate, Raymond, was knowledgeable and professional. I could not asked for more for 1StopBedroom.
V

Verified S on

rating
12/01/2023
We did not get our furniture for thanksgiving as promised. But Neil reached out to us and helped us get delivery on Nov. 30. He also helped me with questions on where to find all the parts and put it all together. He always kept in contact which I appreciate because these days good customer service is hard to get. Thanks Neil Katie and Mike
R

Reviewer3480482143 on

rating
11/18/2023
After shopping and searching and verifying I could not be happier with the pricing, service and excellent experience with this company, I received an immediate call back with a phenomenal customer service representative who honestly answered all my questions. Did not try to sell me on anything. Actually recommended that I did not add a certain piece to the set. Great Company. Great Service. Best prices anywhere.
D

Drock11 on

rating
11/02/2023
One stop bedrooms not only had great prices (one of the most affordable I could find online or in store), but they keep you in the loop on the status of your order throughout the whole process! They would send updates via email and you can also log into your account and see the updates immediately. Our item was on backorder but they let us know upfront and even though it was delayed again, they gave us the option to wait for the new date of when it would be in stock or give a full refund. We chose to wait and it ended up getting here quicker than anticipated. I would definitely order from them again
R

Reviewer1518577880 on

rating
10/30/2023
I looked at everything regarding pub tables online for over a week. I kept coming back to 1StopBedrooms Pub Table & Chairs . . . I ordered the set. Absolutely a quality piece of furniture! Solid wood and what a great addition to our Great Room! The whole family keeps sitting at the table and eating - despite the full table in the kitchen area with 6 chairs! They love it! We set that corner of the room up like a pub - with steins, etc. Very cool! So happy with this purchase! If you are looking for a pub table & chairs (bar height) - this is THE set!
R

Reviewer1480787103 on

rating
10/30/2023
My original order for a China Hutch buffet was canceled due to that item being sold out. Joe, the 1stopbedrooms rep assisted me in finding a more than comparable one that was actually more affordable and nicer than the original one. I am very grateful for his help. After just recently moving, if all goes well with the new order, I plan on using 1stopbedrooms in the future for furnishing my new home.
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Welcome to our 1StopBedrooms testimonials page! On this page you’ll find feedback from our customers about our service and the products we sell. Testimonials reflect our customers’ opinion about their experiences with our company. These opinions will help others make the right choice when considering where to buy from.

We gather 1StopBedrooms testimonials for several reasons. First, as you consider buying from us, we want to give you a chance to read first-hand stories from customers who have been where you are now. We know that buying from an online store can seem like a leap of faith. The input you find on this page will show you what others are saying about the experience they had with 1stopbedrooms.

Second, we want you to learn about the details of our furniture and services that stand out most to customers who choose us. While we are concerned with every aspect of your furniture-buying experience, these customers can relate the highlights that matter most to them. The information on this page is a deep dive into what it is like to navigate the website, order furniture, accept delivery, and contact our customer service department.

What you discover when you read 1StopBedrooms testimonials is the thoughts and feelings of customers who know precisely what makes our company stand out. Their authentic stories tend to be very descriptive and highly personalized. By the time you finish reading them, you’ll have a clearer picture of what 1StopBedrooms is all about. Whether you are a new or returning customer, we are here for you! Please share your thoughts with us! Furniture is what we sell but customers are who we serve.