Reviews | 1StopBedrooms
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Updated on 25/03/2024

1StopBedrooms Reviews

Tyler V on 12/25/2023

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From browsing the website to delivery, everything was nothing less than fantastic! The price we found for the Ashley sofa we were looking for was the best on your website. Placing the order was easy and we were pleasantly surprised with the delivery turnaround. Transport was super fast and the delivery workers brought the 300 pound sofa into the house and help set it up as it came in multiple pieces. Totally will search the website again for future purchases! Thank you for making furniture shopping stress- free!!

Pat on 12/24/2023

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The Madison Park comforter set is gorgeous! It's well made with attention to detail on both the comforter and shams. The outside of the comforter is not too furry and lays nicely on the bed while the underside is a soft flannel that matches the aqua color beautifully. The filling is generous, soft, and plump and makes a good hefty weight for winter. Couldn't be happier with this purchase.

steve s on 12/23/2023

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I've used 1 stop bedrooms two times. The first time, my furniture was delivered on time and in good condition. I was very pleased. The second time, I purchased the white glove service for the assembly of 4 beds. The price seemed reasonable. The third party delivery/set up fell below my expectations. I complained to customer service who called to apologize and refunded my money. They stepped up and did the right thing. I realize that it's difficult to manage a third party but 1 Stop Bedrooms made things right. I will be purchasing from 1 Stop again. They treated me right.

Michael S on 12/23/2023

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Four heavy boxes sat outside my front door one afternoon. I managed to get three in our townhouse but had to open the main unit piece by piece so I could carry it inside. Point is, this is a heavy, sturdy unit. Following the directions was easy. I assembled all four units by myself but needed help in attaching the bridge. Very pleased with the whole process.

erandalln on 12/21/2023

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Even though your web designer has a little more work to do on making the filters actually employ, my UX was successful; you had exactly the colour I have been looking for these last several weeks; and, Simon in orders/ship prep (sorry, don't know dept exact name) gave me an upgrade that made my wife very happy. So, thank you, Merry Christmas, and I am looking forward to my White Glove bed experience next month.

Jose O on 12/20/2023

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(Translated by Google) I spent some time looking for chairs that are the same as the dining room I bought, when I found the website I was very surprised at the price. At first I hesitated to buy it because I didn't have information about the store but I took the risk, made the purchase with doubts but they proved otherwise. The shipment was super fast, the chairs arrived in perfect condition, I was very impressed by the speed of the shipping. I already have other items pending to buy. (Original) Estuve tiempo buscando las sillas que son iguales a comedor que compre, cuando conseguí la página web quede muy sorprendido el precio. Al principio dude en comprarlo por no tener información de la tienda pero me arriesgue, efectúe la compra con dudas pero demostraron lo contrario. El despacho fue super rápido, las sillas llegaron en perfectas condiciones, me impresiono mucho la rapidez del envío. Ya tengo otros artículos pendientes por comprar.

Mary B on 12/17/2023

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The only review I can leave right now since I just ordered is Simon answered all my questions and was very knowledgeable and helpful in my placing my order. I will be glad to continue my review when my purchase has arrived and I get to see it and set in it. So far I’ve been extremely impressed and pleased. Thank you for your courtesy, MEB

Cheyanne D on 12/11/2023

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I just placed an order with this company. First time ever ordering something from here , and Raymond was very considerate with my order and helpful. Very fast at fixing the error that was happening and placed my order. Shipping says it'll be in a few days which is very quick compared to the other company's I've seen. Once I receive my couch I will do another review. Thank you Raymond for all your help! Happy Holidays.

Darren S on 12/05/2023

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Never heard of this company before ,it was their website pricing that got my attention . I called customer service since I had numerous questions etc and was more impressed with Joe from customer service than I was the prices ! I have found my new hidden jewel with 1Stop Bedrooms ( although they sell much more then bedrooms ) ! Thanks again Joe !

nancy on 12/01/2023

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Simon helped me with my order. We got disconnnected but he waited on my callback. He was very helpful with information on shipping and the white glove service that we needed. If my order arrives in good shape and all is well with the setup we will definitely come back to 1stopbedrooms again and we will recommend to friends and family. Thank you SIMON.

Elizabeth on 11/30/2023

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Excellent assistance! We were offered an upgrade to our delivery as well as an upgrade to the 5 year package from the 3 year for the same price. It was explained to us that the Ashley plan didn’t require us to ship the furniture but they would come to us. So very glad we were told!! I’m sorry I don’t remember the gentleman’s name but it was the end of his 12 hr shift and he was so helpful and kind.

Elizabeth on 11/21/2023

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I was complimented by the Customer Service Representative on my 4 dining chairs order. He said my selection of chairs was very nice. I have not received my chairs via Fed-Ex yet but I know they are going to look great with my dining room table. I also really hope to win this raffle so that I can complete the furniture buying for my newly purchased Townhouse in Texas. Well Good Luck to Me!!???? ????

Robert R on 11/21/2023

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“Five Stars for 1StopBedrooms!” I recently had the pleasure of shopping at 1StopBedrooms, and it was an absolutely fantastic experience from start to finish! From the moment I landed on their website, I was impressed by the wide selection of furniture they offer. Everything you could need for your home is available, from cozy sofas to elegant dining tables, all of which are of outstanding quality. What really stood out to me was their customer service. The team at 1StopBedrooms was incredibly helpful, providing expert advice and answering all my questions with patience and knowledge. They made sure I found exactly what I was looking for, and their guidance was invaluable in making my decisions. The prices were another highlight. Very competitive, offering great value for such high-quality products. The website was user-friendly, making my shopping experience smooth and enjoyable. The detailed descriptions and clear images of the products helped me make informed choices. Delivery was prompt and hassle-free. The items arrived in perfect condition, carefully packaged to avoid any damage. The delivery team was courteous and professional, ensuring a smooth setup in my home. Overall, my experience with 1StopBedrooms was outstanding. I highly recommend them to anyone looking for high-quality furniture, excellent service, and great value. They truly deserve a five-star rating!

Melanie on 11/21/2023

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Excellent customer service. Received a text to call in and loved that it had my order # and what # to push when calling in. Sales rep was extremely kind and helpful. Was able to pay the additional shipping fee. We live in a rural area that’s remote. My table broke during our move a few days ago so I was excited that one stop bedrooms still had it in stock and it was on sale. I originally purchased about 3 years ago. Best customer service I have ever had. Thank you

Lhonda on 11/21/2023

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I wanted to buy a particular coffee table to go with my new console, so I searched the internet for the best deal. The table is made by a popular company so it was offered by many sellers. I perused them all. When I landed on 1stopbedrooms I noticed that they offered free delivery along with a very competitive price. I placed the order and very quickly received a confirmation in my email. This was followed up with a phone call to verify my shipping information and an update on when I might expect delivery. I haven't received my table yet, but I do expect it in 2-3 weeks. All other sellers were 6-12 weeks out with an average of $240 delivery fee. If I end up having a problem with this company, I will revise my review, but in the meantime, I've been very pleased with the service.

John H on 11/20/2023

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Morris was very helpful and new exactly what I was ordering even though it was by phone with little info. Processed my order and gave details on shipping information and how the products looked as the online pictures were limited. Excellent customer service and pleasant. 1stopBedrooms had exactly what I was looking for and was able to ship to me as I saw the same products at another furniture store that could not ship to my address. Will definitely be shopping at 1stopBedrooms again.

Elaine P on 11/20/2023

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The young "gentleman" that handled my transaction was very professional and genuinely invested himself in assisting me in all details. He made sure I was informed of each step throughout the process, from the internet/purchase interaction with him, the shipping process, until the 'final' delivery. He was very knowledgeable of questions I asked of him and provided the answers without hesitation. Definitely a "5 Star" +++ associate!

Kahleo S on 11/20/2023

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I was skeptical on whether or not this website was legit, however I took a leap of faith once I saw a sofa set I was eyeing from Ashely’s Furniture store posted on the website, but at a discounted price ($200-300 cheaper plus free shipping)! I couldn’t pass that up! I also got an email and text message from them verifying a delivery date while also offering to set-up my sofa set for free once it arrives except I was a first time customer. Definitely recommend (will update review if needed)!

Nishia S on 11/20/2023

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I had the most pleasant experience placing my order with Simon. He was friendly, knowledgeable and quick. I had no idea when I was browsing the websites for bedroom furniture for my new home, (purchased last year) that the store was in the neighborhood I once lived in for 10 years. The set I purchased was very affordable and beautiful. I'm very happy with the purchase and the process of the purchase. This was super cool. I'll spread the word. Always a Brooklynite. Thank you Simon.

Tammy Z on 11/20/2023

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I have not received my furniture yet, but I'm so excited and looking forward to receiving them and getting years of use out of them. They are so beautiful!! The employee's have been extremely helpful! Especially Douglas. He's been very patient in answering all my questions and working with me with shipping, coverages, pricing and delivery and everything I need to know. His knowledge and assurance has made my shopping journey a satisfied one. Thank you 1stop bedrooms!

Robert C on 11/19/2023

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I live in Erie Pa. and we were looking for new dining room chairs. I found some nice chairs at a local furniture store that carries Ashley brand. The problem was they couldn't answer my question for a few days as to when I could have these 8 chairs delivered and they did sorry it would take at least 3 weeks and wouldn't have them for Thanksgiving. Well I did a little searching online and found 1stopbedroom . Your company not only had my chairs delivered in 2 days we also saved $800. Yes the same exact chairs! Thank you very much!

Anonymous on 11/17/2023

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I was contacted after I placed my order for verification since the billing and delivery addresses were different. I appreciate the added security! The customer service was excellent. My calls were routed quickly and to the correct area and both agents I spoke with were friendly and knowledgeable. I haven’t received my items yet but so far it’s been a great experience ordering from here.

Julian S on 11/15/2023

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Ok, I want to start by saying after reading the reviews here. I got scared, skeptical, and thought I was gonna need a lawyer one day. I can say this company was absolutely excellent to deal with. Did it take longer than usual to get my couch? Yes. But I am a patient man. One month it took. And let me tell you. The quality is just as good as it was in the store it self if not better. Its beautiful and Im beyond happy. No damage and the delivery company was AMAZINGLY accommodating and nice. They outsource delivery drivers so it depends on your area. They order furniture in bulk and sell it. Be patient. These guys provide excellent furniture at a cheaper price. This couch was $2499 at Ashleys. This was worth the wait honestly. Thank you for not allowing my skepticism to win. People? Be patient when you order. Its worth the wait for the price. Free delivery. Did the set up my self. Idk what more I can say. I just want people to know its not a scam. Its a waiting game is all.

Amy A on 11/14/2023

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Kobi is an Ace when it comes to knowledge and customer service. He volunteers information that adds extreme value in decision making. Having a direct line to make sure you always get Kobi is huge. I will use this company again as long as I can work with Kobi. 1StopBedrooms allows the customer to be in charge of their purchase delivery schedule. This is great customer service in my opinion.

beth A on 11/13/2023

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Great prices, easy check-out process, and even better customer service. I had to call to verify some of my billing information, before the order could be processed. The agent I spoke with was very pleasant and professional. He asked additional questions just to ensure I was getting exactly what I needed. For example, he asked wanted to confirm with me that I knew that the sectional I chose had the chaise on the left side , just to make sure that was my intent and that it would fit in the space that I had planned for. He asked me did I need brackets, because Ashley furniture does not include those. He sent me a link to order, made sure i knew exactly what to do, and it was just as easy and seamless. Thank you for all of your help and care!

Connie on 11/10/2023

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Ordered a bedroom set back in June 2023. That purchase went so smoothly and the furnitire was high quality. So decided to re-order exact same bedroom set for another home we own. Haven't received this order yet So can't review or give any feed back yet. Other than the employee who assisted with my orders today was great and very helpful to me.

Sharon on 11/09/2023

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I recently discovered 1stopbedrooms while searching for a bedroom suite. Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive. The website was easy to navigate, and the product descriptions were informative and accurate. I was pleasantly surprised by the sales person that called me. He was very nice and answered all my questions professionally. I’m thrilled with my purchase and will continue to shop at 1stopbedrooms for all my product needs. Thanks for making my purchase even more worth it.

Jason G on 11/08/2023

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Order was quick and easy...I did have to verify my order due to my bank card showing one address and the fact that I was having delivery to a different address. It was refreshing to be able to talk to an agent that spoke english as their first language and they were extremely helpful. This certainly made up for what I dealt with trying to order the same couch from one of their competitors (Ashley Furniture) only to have Ashley Furniture cancel my order by email. Hang up on me when I reached out to customer service and have to try and translate the information on why my order was cancelled. If I learned anything its stick with companies that know how customer service works.

Carol on 11/07/2023

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I just placed an order for furniture for a lake house we are going to use as a vacation rental. We have limited time we will be there and needed special consideration on shipping times. Charlie was very easy to work with and understood my situation. Hopefully everything will go as planned and the furniture will arrive within our window of time when we will be at the property.

Maricela S on 11/05/2023

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I'm so excited! I just got my hands on this amazing credenza. And you know what? It arrived in a flash! But here's the thing - when I finally saw it, I was heartbroken to discover that it had been damaged during its journey. Can you imagine? However, I can't stop raving about the fantastic customer service I received. As soon as I contacted them, they responded super quickly and put in a ton of effort to resolve the issue. I can't even begin to express how thankful I am for their unwavering support.
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We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.