Reviews | 1StopBedrooms
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Updated on 26/02/2024

1StopBedrooms Reviews

Evin M on 02/27/2024

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Morris was a big help. The first man I talked to broke my heart. But thank goodness I finally got morris. He helped me find a new sofa and love seat that I love to replace the other that was no longer in stock. Thank you for your kindness Morris and making my experience better ! I didn’t feel like a bother when I talk to you. You are an awesome sales rep !! I’m very happy !!!!

Rita on 02/26/2024

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I’m very pleased with the customer service technicians. They’re at the top of the their game!!!! I’ve called several times concerning my account with katapult , each time they straightened the matter out for me. Customer service quickly pulls up my account, have all my information before them, all my questions answered and I’m done, NOT a dreadful experience and “I’m SPEAKING TO A REAL PERSON!!!!

Erin N on 02/26/2024

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Absolutely great from start to finish! It was easy to place the order, my couch came in quickly, and it was delivered exactly how I had expected. I was concerned since I wasn’t familiar with the company but they went out of their way to reassure me every step of the way! I highly recommend this company. Their prices are competitive and their customer service is top notch! I can’t wait to use them again!

Kevin on 02/26/2024

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I normally don’t write reviews, but I felt compelled to do so because of my experience with this company. Even though my order is in transit, I feel comfortable sharing my opinion. The product should speak for itself, it’s the engagement with 1StopBedrooms that has me excited and confident that I made the right choice. Online shopping can leave me with anxiety, especially with a big order. I can assure you reading this that they care enough to call you. They care enough to make sure that you are comfortable with your purchase and that they will be there if anything comes up. I will purchase from here again in the future.

Michael P on 02/24/2024

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Background: We are moving to St. Augustine, Fla. from Nueva Gorgona, Panama and are on a VERY tight schedule to get a new Bedroom Suite!! I met- Via phone-a GREAT young man who did a Furniture HOUDINI.. He found EXACTLY what we were looking for- including a CHEST OF DRAWERS that was initially believed to be no longer in production!! Talk about GOOD at his JOB.. We did all payments over the phone AND he has CONTINUED to follow on the order by Email.. "HOPEFULLY" - if the delivery people can get ALL the pieces to our new home on the Scheduled date our movers are arriving, this will be a SUPER BOWL experience for us and a merchandizing "GOLDEN GLOBE" as we will continue to BELLOW the name 1STOPBEDROOMS!! SOMEONE give this young man a RAISE. He's Been GREAT!!

Taylor on 02/23/2024

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Was helped by a man named Moris!! He was fantastic!! Kept us laughing & the entire process was so smooth, he knew all the things! We ordered the exact couch years ago but military moves werent kind to us so because we loved it so much, decided to purchase it again! & he helped us out tremendously with all the new features! Absolutely wonderful! Their military discounts are great! Thanks again Moris!!!

Heather on 02/23/2024

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From the time I ordered the couch of my dreams to the time they delivered it was about 3 weeks. I called and had to work with a few people to see how fast I could get the couch and also change my delivery address and both times, they had excellent customer service and took good care of me. The delivery drivers at Blue Door were also highly professional and gentle with the delivery. I saved almost $300-400 and had a great experience with this company.

Wendy on 02/20/2024

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Everything has gone very smoothly with 1 Stop Bedrooms. They had THE BEST prices when compared to other stores - made it easy to choose them. In addition to that, the communication throughout the order and shipping process has been top notch. I will definitely buy from them again - and anyone who cares to save a few bucks should do so as well! Thank you, One Stop Bedrooms!

Kay on 02/20/2024

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Chairs were on sale for a very good price compared to other online stores. The chairs arrived in great shape, with no scratches or nicks in visible parts of the wood. I am disappointed in the fabric of the chairs. After sitting in one chair just two times, the seat fabric is wrinkled. The other chairs had slight wrinkles out of the box on the cushions. I don’t know what will happen once they are sat in more. Wrinkled seat cushions for a dining chair is not a good look. But I love the design of the chairs, particularly the curved wood.

Renee M on 02/19/2024

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Great service. I had some questions about the Recliner I was looking at. I called the contact number and the gentleman I spoke to was more than happy to answer all my questions. I was ordering online and after speaking with him, he took my order and explained everything I needed to know About receiving it and returning it if it wasn’t what I wanted. It was a great experience.

Shina O on 02/19/2024

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It's my first time shopping at 1stop Bedroom and I can say it's one of the best online shopping experience I have had. I added a piece of livingroom sectionals to my cart few days prior but as I was ready to checkout, I realized it was "President's Day". I called the number on the website and Mr Raymond was able to apply a discount and free in-home delivery service to my item. It has been a custom to replace worn out or outgrown furnitures almost every other year as a father of 2 kids under 5. 1stop Bedroom has won my heart and will continue to be the only stop for my furniture needs.

Dennis W on 02/18/2024

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Simon was our sales agent, and he was tremendous. We initially contacted him a few days ago, and when we called today he was able to pull up details from the previous discussion. He readily answered all of our questions, and even brought up things we had not discussed previously, specifically the need for a mattress support system. Now, if White Glove Delivery works this well, we will give another 5 stars!

Anonymous on 02/16/2024

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Great process from start to finish. My order was shipped on time and the only delay was caused by a snow storm local to me for the delivery. Received all pieces during my delivery and all arrived in good condition. There was one small hole on one box but the packaging held up and kept the sofa itself in good condition. The couch was easy to set up and like it says on the site it is the perfect sectional for our smaller space. The pull out bed is so convenient. Highly recommend this item and 1stopbedrooms.

Jane B on 02/16/2024

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I was looking for a coffee table to match a pair of end tables I bought almost five years ago. I found the table, at the lowest price on 1Stop Bedrooms. It arrived within the stated time period. No damage. Customer service was very good. My only negative is that after I placed my order that said FREE SHIPPING, I was contacted by 1Stop and informed that due to my location, a $49 shipping fee would be added to complete my order. They did tell me I was free to cancel, which I didn't do. Happy with this purchase.

Dana P on 02/08/2024

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I am moving to another state and I was getting worried about the delivery to my current address. I called and Morris was very helpful in changing the delivery address to be my new location. He changed it quickly, and said I would also get a call right before delivery to make sure the date is still good and I could be flexible on that when called. So far I am very happy. He also gave me a few upgrade options and checked my order verbally to make sure it was correct. If delivery goes this smoothly, it will be my first choice when buying furniture again.

Maddy on 02/06/2024

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I called 1stopbedrooms to verify my mailing address and spoke with Joe. I only had to wait for about 15 seconds before my call was answered and my address was quickly verified. Joe was also very helpful in answering my questions and concerns about the shipping date. We have guests coming at the end of this month and Joe expedited our shipping to ensure that we will have our couch before our guests arrive. Thank you so much for your help, Joe! We can’t wait to receive our couch and we will definitely be using 1stopbedrooms again!

Sheldon on 02/05/2024

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I placed my order on a Saturday and by Thursday night the trucking company was calling me to setup a time for delivery. When they came they said they had 7 pieces. I told them I only ordered a Sofa and loveseat, so they took it back. I contacted the store on a Saturday and they were closed so I left a message. I was surprise that someone from1Stopbedrooms called me back two hours later and explained to me that my set came in 7 pieces. Long story short I received furniture today and we love it. My mother-in-law loved it so much she went on line and placed a order for her home. I have to give them 5 stars because this was the most easiest trans action I have ever had buying furniture and everyone was so nice. The price was out of this world, trust me I shopped around. I plan to tell all my friends about 1StopBedrooms.

Lori M on 02/05/2024

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The product I ordered was delivered within a week. At my local furniture store the price was $150 higher and would have taken 6 weeks to delivery. I am SO glad I came across 1StopBedrooms. And now I know they don't only sell bedroom stuff! My L-shaped desk is so sturdy and just what I was looking for, so I ordered the matching bookcase - also reasonably priced and quick!

Angela on 02/04/2024

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They are awesome! This is the second time I’ve ordered from them. First time was during the pandemic and they were able to ship when everyone else couldn’t. Their staff is extremely knowledgeable and helpful. This time they ended up saving me money on white glove delivery. Customer service called me to let me know It wasn’t necessary to order white glove as it already comes assembled. They could save me 70 dollars if I just used room of choice delivery. I couldn’t believe how honest and awesome that was in this day and age. I highly recommend this company.

Christina M on 02/04/2024

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I recently purchased furniture from 1StopBedrooms and I couldn’t be happier with my experience. Not only did they offer a wide selection of high-quality pieces, but their customer service was exceptional. From helping me choose the perfect pieces for my space to ensuring a smooth delivery process, every step was seamless. I highly recommend 1StopBedrooms to anyone in need of furniture and top-notch service. They’ve earned every one of these stars!

Deborah D on 01/31/2024

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I found just what I was looking for on this site. The item was easy to find and supplied all the information about the it that I would need. The sales person who helped me, Joe, was very nice and answered all of my questions. He was knowledgeable about the item I was interested in. Joe helped me place the order with my requirements, and it all went very smoothly.

Douglas on 01/30/2024

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I purchaned this 66" console to place my 77" TV on. It fits perfect with just an inch overhang on the ends. The console is very well made (no particle board) from solid wood and is pretty heavy as would be expected. The large unit arrive with only minor damage to an inside shelf. The glass panels were intact, which was a pleasant surprise. Even if the glass was broken it would have been easy to replace since the pane is attached with simple removable fasteners. No scraches or marks anywhere on the outside. It looks great and I am very pleased with this purchase. My only complaint was that the delivery date got pushed back twice which I blame on the holidays. I purchased this unit just after Thanksgiving. It took over 30 days to arrive.

Bayo on 01/30/2024

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Their customer service is very thorough. Even when the address of billing and shipping don’t match. They emailed me to confirm who I was by then calling me back to insure the purchase was legit. I can appreciate that to help prevent fraud on my card. I was also able to make an upgrade and do a swap out on one purchase and only deleting a product on another. I was also able to get help on a shipment set to take a long time to be delivered to be pushed that it comes a lot earlier that would be useful for me. Even when they are able to access your cart when you don’t have an account that they can help you complete you purchase while expanding your choices to ensure you get exactly what you need was pretty solid.

Mark C on 01/30/2024

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The response time and accuracy of delivery was amazing! From purchasing a couch, to adding on a mattress upgrade…. I had the most amazing experience. The delivery team was excellent and their delivery coordinator leading up to delivery and day of delivery was great. They communicated with me via phone, email and through text at my convenience. Would start my next furniture or bedroom search through them again and again!

Miranda O on 03/26/2023

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It was my 1st time ordering from 1StopBedrooms and I had the best experience. Not only was the shipping fast and free I have been shopping for this ottoman to match my couches for quite some time and had never seen a price that low. They had the lowest price I could find on the autumnn that I needed and I mean a lot lower! I'm extremely happy with my experience. I will be shopping with them again and telling my family and friends about 1stopbedrooms. They definitely have a new customer.

Kevin on 03/09/2023

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I would highly recommend 1stopbedrooms to anyone. I was looking for a particular product on the internet and had searched many websites. 1stopbedrooms had the best pricing out of anyone. I placed my order with them for 2 loveseats and 2 couches. My experience from the ordering process all the way through delivery was excellent. There is absolutely nothing I could complain about. They were thorough in all their responses and I was kept informed every step of the way. I will continue to do business with 1stopbedrooms and will recommend them to anyone.

Doreen P on 03/12/2024

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I became worried after placing my order for my sofa, chair and ottoman because I found some bad reviews with horror stories. That was not the case for me. I received my delivery in less than 2 weeks and in perfect condition. I was worried that my order might come later than expected. When I called customer service, they were very professional and assured me that everything was on schedule for prompt delivery. I am very pleased and will order from this company again!!

Samantha C on 03/10/2024

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Browsing online for a sofa sleeper I ran into 1StopBedrooms! To my surprise they had exactly what I was looking for plus more. On top of the wonderful sales we weren’t too sure if they offered military discount so a quick phone call led us to a fast and friendly transaction over the phone. Although they weren’t able to provide a military discount they offered a great price cut elsewhere. The customer service I received from Ray, was above and beyond my expectations! This review will be updated once I receive the product. Thank you!

Maggie B on 03/07/2024

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One stop bedrooms had the table. I wanted it to go with the my stools. It was made by Ashley, but Ashley did not offer the Table on their website. it took a little longer than anticipated, but once I set the final date for delivery, they were extremely prompt and were at my house very early in the morning. I love the table and I feel it’s worth the wait.

Daisy M on 01/26/2024

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Though it took almost a month to received my sofas it was worth the wait . Delivery was quick. I am so pleased with my sofas they are exactly what I order and are so comfortable that my cat can’t stop sleeping on them. I had to put blanks to cover the sofa cause of his nails. And the pull out bed is so comfortable my husband want to stay sleeping on them. Thank you so much for keeping me posted on when my sectional would be delivered. And I just love the color blue they are beautiful
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We understand the importance of customer feedback at 1StopBedrooms, and that's why we've dedicated this space to showcasing our valued customers' experiences. By reading through these 1StopBedrooms reviews, you'll gain valuable insights into what sets us apart in the online furniture market.

First and foremost, our collection of genuine customer testimonials allows you to hear directly from those who have already chosen 1StopBedrooms for their furniture needs. These reviews serve as a reliable source of information, highlighting the quality and service you can expect when shopping with us.

Additionally, our aim is to emphasize the key aspects of our furniture selection and services that truly resonate with our customers. As you browse through these reviews, you'll learn about the ease of navigating our website, the process of ordering furniture, the efficiency of our delivery system, and the responsiveness of our customer support team.

By delving into 1StopBedrooms reviews, you'll uncover the distinct elements that make our company a top choice for online furniture shopping. Our customers' authentic and detailed accounts provide a clear understanding of what it means to be a part of the 1StopBedrooms family. We encourage both new and returning customers to share their thoughts and experiences with us, as we are committed to not only providing exceptional furniture but also prioritizing our customers' satisfaction.